Allied Associates International

Senior Unified Communications (UC) Engineer (TS/SCI Clearance)

Job Locations US-VA-Warrenton
Posted Date 4 months ago(2/24/2022 1:33 PM)
ID
2022-1284
# of Openings
1
Category
Engineering

Overview

Allied Associates International (A2I) is seeking motivated, career and customer-oriented Unified Communications (UC) Engineers to join our team in Warrenton, VA.  As a Unified Communications Engineer you will be responsible for leading project and project teams within your area of emphasis.  You will be expected to provide leadership as well as demonstrate hands-on skills and abilities on a regular basis.  The Unified Communications Engineer will integrate within the Project Management cell of divergent skillsets in performing discrete tasks and projects within the National Capital Region, as well as throughout the United States and overseas.  

 

Why A2I?

A2I is a small company that makes a big impact on national security. We have a longstanding history of solving complex problems for our intelligence, law enforcement, and defense customers. Our business is advanced engineering and technical solutions however our biggest asset is our incredible staff. We learn from each other through technical discussions and trainings; we continue to expand our business with new customers; we welcome a challenge!

 

How have we been able to retain this incredible staff?

A2I is an employee-centric company. Our CEO and leadership team know everyone’s name and make it clear that their doors are always open. The entire leadership team makes employee satisfaction the highest priority. This is reflected in our generous benefits offerings. Excellent healthcare options, flexible Paid Time Off (PTO), and substantial 401k contributions are only a few pieces of our benefits portfolio. 

Responsibilities

Responsibilities include, but are not limited to:

  • Provide expert level support for the Implementation, Deployment and Engineering of UC services.
  • Work on issues related to performance management, implementation engineering, fault isolation, troubleshooting UC systems that traverse the WAN and Managed Services.
  • Troubleshoot the following UC solutions as they collaborate and interoperate across a WAN and Cloud environment – Avaya Aura and One-X platforms, Polycom VTC systems, Cisco VTC systems, WebEx Meetings and Teams services, Cisco Routing and Switching, Cisco Firewalls, Cisco UC systems (Call Manager, Meeting Server, TMS and Expressways).
  • Create firewall/ACL rule requests for system changes, implementations and deployments.
  • Provide WAN subject matter expertise and be the interface with all other engineering teams to facilitate implementation, operations, maintenance and enhancement of Unified Communications services.
  • Develop and maintain comprehensive technical artifacts pertaining to the implementation, engineering, and optimization of Enterprise UC services.
  • Author SOPs related to standard IT workflows.

Qualifications

Basic Qualifications:

  • 5-7 years of directly related experience.
  • Bachelor's degree in a related field or 4 additional years of experience required.
  • Must meet DoD IAT Level II qualifications upon hire.
  • Experience with Microsoft Office applications such as Excel, Word, and Outlook.
  • Experience using Microsoft SharePoint.
  • Excellent written and communication skills.
  • Proficient in Cisco Unified Communications Manager (CUCM) VoIP networks.
  • Familiar with DoD/IC Voice/Video technologies and integration methods.
  • Familiar with the Defense Red Switch Network.
  • Skills in the documentation of UC systems and their required services in both word, pdf, and drawing formats (Visio) are required.
  • Experience managing a unified communications environment for a large enterprise.
  • Ability to travel up to 25% of the time.

Preferred Qualifications:

  • Proven experience in recommending solutions that improve customer satisfaction and/or the mission of the customer.
  • CCNA Collaboration certification or willing to obtain CCNA 200-301 within 6 months of hire.

Security Clearance Requirements:  Active Top Secret (TS) clearance with SCI eligibility required. 

 

Physical Requirements:

  • Must be able to remain in a stationary position up to 50%.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
  • The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

 

Allied Associates International is an equal opportunity, drug-free employer committed to diversity in the workplace.

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